MEMBERSHIP: I Sent An Email Asking You To Cancel My Membership - Why Did You Charge Me For Renewal? (0208-1767)
There are cancellation instructions at... http://www.artisticthreadworks.com/public/department173.cfm
The instructions say...
"DO NOT SEND AN EMAIL off into cyberspace asking for your membership to be cancelled for you! Due to the unreliable nature of email, we might never see your request."
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