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Q&A About Club Membership & Using Our Website...

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FAVORITES BAR: How to use the Favorites Bar
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This 3 minute video shows how to use the new "Favorites" bar on the ATW site. Check the volume on your speakers then press play... <script type="text/javascript"> var playerhost = . . . Click to continue...

FINANCIAL: Why Did You Charge My Account For Membership Renewal? (0409-1768)
If you don't cancel your membership, then we automatically renew your membership as per our agreement with . . . Click to continue...

FINANCIAL: Where Is The "Security Code" On My Credit Card? (0409-344)
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Here's a photo showing where to find the Security Code on your cards... span st . . . Click to continue...

LOCKED OUT: "It Says I Am "Locked Out" - Now What?" (0408-4072)
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What happened? Our website uses a system to spot duplicate logins and lock out that member's . . . Click to continue...

LOGIN: Get Newsletter But Can't Login (0408-1769)
Our newsletters are free and open access to all. Access to our website "ArtisticThreadWorks.com" is by membership and includes MANY benefits beyond the fre . . . Click to continue...

LOGIN: Repeated Requests To Login Again (0408-372)
There are two possibilities here... The site will log you out if you don't change pages or click on ref . . . Click to continue...

LOGIN: Can't Login List (0408-1761)
There are a few reasons why you might not be able to login to ATW. Start with the easiest one to fix first... 1) I assume you are a member and have a valid . . . Click to continue...

LOGIN: "Not A Member" (0408-259)
"When I get into the site, and put in my user name and password, it says I am not a member. I was able to get in before just fine... what happened?" . . . Click to continue...

LOGIN: "Enable Cookies" Message (0408-1544)
Cookies are used to retain the username, password and other member information. The following steps should be taken to ensure that cookies are working properly: Time an . . . Click to continue...

LOGIN: My Password Was Emailed To Me But I Didn't Request It (0408-1759)
Your password was emailed to you but you didn't request it... If you entered info into an area called our " . . . Click to continue...

LOGIN: Username And Password Don't Work (0408-349)
Update: The most common reason for not being able to login is entering your email address instead of the username you created. Please be sure you are using the username you made when . . . Click to continue...

MEMBERSHIP: Basic Membership Questions & Helpful Links (0208-3954)
Help Topics Where To Cancel, Change or Update Your Membership . . . Click to continue...

MEMBERSHIP: Renewal Time Reminder (0208-269)
I get this question every couple weeks... "Do you notify when the membership runs out or do I have to try to remember when I joined and when th . . . Click to continue...