If you prefer to call us, our goal is to SOLVE your problem with one phone call.
In order to do that, we need your help!
When you leave a message, PLEASE...
SPELL YOUR NAME
and give us your PHONE NUMBER
(so we can find your account)
Then tell us two more things...
"I'm calling because _______"
and
"I'd like you to _______"
and you fill in the blanks!
If we know what we can do for you, then we can usually fix the problem without playing phone tag. If we can't fix the problem without a phone call then we will call you back as soon as possible.